# Lithic Status - Incident History

## Incident Report Summary

### Incident ID: 30780626
**Date:** July 3, 2026 23:43 UTC  
**Status:** Resolved  
**Description:** Delays in Mastercard clearing and dispute data. Mastercard processing issues have been identified, resolved, and backlog processing is complete.

### Incident ID: 30574903
**Date:** June 15, 2026 20:34 UTC  
**Status:** Resolved  
**Description:** Intermittent API timeouts. The incident has been resolved, originally monitored and identified.

### Incident ID: 30488452
**Date:** June 6, 2026 04:00 UTC  
**Status:** Resolved  
**Description:** API partially degraded and timing out. Customers may have experienced elevated intermittent timeouts and errors.

### Incident ID: 30428441
**Date:** June 2, 2026 19:30 UTC  
**Status:** Resolved  
**Description:** Delays in clearing events due to Mastercard clearing files containing errors. Processing was complete by 18:00 UTC.

### Incident ID: 30119815
**Date:** May 14, 2026 02:00 UTC  
**Status:** Resolved  
**Description:** Card network connectivity disruption. Authorization decisions were handled by card network stand-in processing.

### Incident ID: 29916748
**Date:** May 1, 2026 23:41 UTC  
**Status:** Resolved  
**Description:** Delay in settlement reporting due to Visa experiencing an incident affecting VisaNet clearing and settlement file delivery.

### Incident ID: 29765028
**Date:** April 22, 2026 17:54 UTC  
**Status:** Resolved  
**Description:** Transaction webhooks delayed for a subset of customers. Issues resolved and performance restored.

### Incident ID: 29762209
**Date:** April 22, 2026 15:58 UTC  
**Status:** Resolved  
**Description:** Digital wallet tokenization issues resolved after monitoring and fixing.

### Incident ID: 29524415
**Date:** April 7, 2026 12:00 UTC  
**Status:** Resolved  
**Description:** Sandbox environment degradation with API requests returning unexpected errors.

### Incident ID: 29437749
**Date:** April 2, 2026 02:08 UTC  
**Status:** Resolved  
**Description:** Delays with newly created cards identified and resolved.

### Incident ID: 28633988
**Date:** February 25, 2026 12:00 UTC  
**Status:** Completed  
**Description:** Tokenization and digital wallet services maintenance scheduled and completed successfully.

### Incident ID: 28645058
**Date:** February 24, 2026 18:59 UTC  
**Status:** Resolved  
**Description:** Unexpected declines investigated and resolved.

### Incident ID: 28612011
**Date:** February 22, 2026 18:11 UTC  
**Status:** Resolved  
**Description:** Elevated errors from API observed and resolved.

### Incident ID: 28530859
**Date:** February 17, 2026 17:58 UTC  
**Status:** Resolved  
**Description:** Unexpected declines for newly created cards resolved after investigation.

### Incident ID: 28361761
**Date:** February 4, 2026 19:04 UTC  
**Status:** Resolved  
**Description:** Unexpected declines for newly created cards identified and resolved.

### Incident ID: 27619198
**Date:** December 16, 2025 20:42 UTC  
**Status:** Resolved  
**Description:** Cards created were unable to transact until fully resolved.

### Incident ID: 27325648
**Date:** November 25, 2025 00:00 UTC  
**Status:** Resolved  
**Description:** Tokenization declines occurred due to an internal change, now resolved.

### Incident ID: 27105355
**Date:** November 11, 2025 06:38 UTC  
**Status:** Resolved  
**Description:** Investigating unexpected declines affecting MasterCard authorizations resolved.

### Incident ID: 27008305
**Date:** November 4, 2025 18:55 UTC  
**Status:** Resolved  
**Description:** Newly provisioned cards unable to transact issue resolved.

### Incident ID: 26828631
**Date:** October 21, 2025 14:26 UTC  
**Status:** Resolved  
**Description:** 3rd party vendor impacts resolved with normal functionality restored.

### Incident ID: 26681763
**Date:** October 8, 2025 03:01 UTC  
**Status:** Resolved  
**Description:** Delays in transaction API data observed and resolved.

### Incident ID: 26629002
**Date:** October 2, 2025 18:34 UTC  
**Status:** Resolved  
**Description:** Increase in errors on AMEX tokenizations investigated and resolved.

### Incident ID: 26401175
**Date:** September 10, 2025 19:10 UTC  
**Status:** Resolved  
**Description:** Unexpected card tokenization declines resolved.

### Incident ID: 26352018
**Date:** September 5, 2025 15:56 UTC  
**Status:** Resolved  
**Description:** Delays in outgoing webhooks investigated and resolved.

### Incident ID: 26210380
**Date:** August 22, 2025 22:46 UTC  
**Status:** Resolved  
**Description:** Delayed webhook delivery resolved.