Lithic Status - Incident History

Incident Report Summary

Incident ID: 30780626

Date: July 3, 2026 23:43 UTC
Status: Resolved
Description: Delays in Mastercard clearing and dispute data. Mastercard processing issues have been identified, resolved, and backlog processing is complete.

Incident ID: 30574903

Date: June 15, 2026 20:34 UTC
Status: Resolved
Description: Intermittent API timeouts. The incident has been resolved, originally monitored and identified.

Incident ID: 30488452

Date: June 6, 2026 04:00 UTC
Status: Resolved
Description: API partially degraded and timing out. Customers may have experienced elevated intermittent timeouts and errors.

Incident ID: 30428441

Date: June 2, 2026 19:30 UTC
Status: Resolved
Description: Delays in clearing events due to Mastercard clearing files containing errors. Processing was complete by 18:00 UTC.

Incident ID: 30119815

Date: May 14, 2026 02:00 UTC
Status: Resolved
Description: Card network connectivity disruption. Authorization decisions were handled by card network stand-in processing.

Incident ID: 29916748

Date: May 1, 2026 23:41 UTC
Status: Resolved
Description: Delay in settlement reporting due to Visa experiencing an incident affecting VisaNet clearing and settlement file delivery.

Incident ID: 29765028

Date: April 22, 2026 17:54 UTC
Status: Resolved
Description: Transaction webhooks delayed for a subset of customers. Issues resolved and performance restored.

Incident ID: 29762209

Date: April 22, 2026 15:58 UTC
Status: Resolved
Description: Digital wallet tokenization issues resolved after monitoring and fixing.

Incident ID: 29524415

Date: April 7, 2026 12:00 UTC
Status: Resolved
Description: Sandbox environment degradation with API requests returning unexpected errors.

Incident ID: 29437749

Date: April 2, 2026 02:08 UTC
Status: Resolved
Description: Delays with newly created cards identified and resolved.

Incident ID: 28633988

Date: February 25, 2026 12:00 UTC
Status: Completed
Description: Tokenization and digital wallet services maintenance scheduled and completed successfully.

Incident ID: 28645058

Date: February 24, 2026 18:59 UTC
Status: Resolved
Description: Unexpected declines investigated and resolved.

Incident ID: 28612011

Date: February 22, 2026 18:11 UTC
Status: Resolved
Description: Elevated errors from API observed and resolved.

Incident ID: 28530859

Date: February 17, 2026 17:58 UTC
Status: Resolved
Description: Unexpected declines for newly created cards resolved after investigation.

Incident ID: 28361761

Date: February 4, 2026 19:04 UTC
Status: Resolved
Description: Unexpected declines for newly created cards identified and resolved.

Incident ID: 27619198

Date: December 16, 2025 20:42 UTC
Status: Resolved
Description: Cards created were unable to transact until fully resolved.

Incident ID: 27325648

Date: November 25, 2025 00:00 UTC
Status: Resolved
Description: Tokenization declines occurred due to an internal change, now resolved.

Incident ID: 27105355

Date: November 11, 2025 06:38 UTC
Status: Resolved
Description: Investigating unexpected declines affecting MasterCard authorizations resolved.

Incident ID: 27008305

Date: November 4, 2025 18:55 UTC
Status: Resolved
Description: Newly provisioned cards unable to transact issue resolved.

Incident ID: 26828631

Date: October 21, 2025 14:26 UTC
Status: Resolved
Description: 3rd party vendor impacts resolved with normal functionality restored.

Incident ID: 26681763

Date: October 8, 2025 03:01 UTC
Status: Resolved
Description: Delays in transaction API data observed and resolved.

Incident ID: 26629002

Date: October 2, 2025 18:34 UTC
Status: Resolved
Description: Increase in errors on AMEX tokenizations investigated and resolved.

Incident ID: 26401175

Date: September 10, 2025 19:10 UTC
Status: Resolved
Description: Unexpected card tokenization declines resolved.

Incident ID: 26352018

Date: September 5, 2025 15:56 UTC
Status: Resolved
Description: Delays in outgoing webhooks investigated and resolved.

Incident ID: 26210380

Date: August 22, 2025 22:46 UTC
Status: Resolved
Description: Delayed webhook delivery resolved.