A claim represents a dispute filing initiated through the Dispute Intake API.

### event_type

- **const**  
- **enum**  
- **required**

The type of event that occurred.

- `claim.created`

### Allowed:

- `claim.created`

### token

- **uuid**  
- **required**

Unique identifier for the claim, in UUID format

### card_tokens

- **array of uuids**  
- **required**

Tokens for the cards associated with the disputed transactions

### account_token

- **uuid | null**  
- **required**

Token for the account associated with the claim

### account_holder_token

- **uuid | null**  
- **required**

Token for the account holder that filed the claim

### created

- **date-time**  
- **required**

When the claim was created

### updated

- **date-time**  
- **required**

When the claim was last updated

### disputed_transactions

- **array of objects**  
- **required**

Transactions included in this claim

### disputed_transactions *

- **object**

A transaction included in a claim, along with the specific events being disputed.

### transaction_token

- **uuid**  
- **required**

Token for the transaction being disputed, in UUID format

### event_tokens

- **array of uuids**  
- **required**

Tokens for the specific events within the transaction being disputed. Lithic creates one dispute per event token

### reason

- **string**  
- **enum**  
- **required**

Dispute reason code provided when creating the claim.

- Allowed reasons include:  
  - CARD_NOT_PRESENT  
  - CARD_LOST  
  - CARD_STOLEN  
  - CARD_NEVER_RECEIVED  
  - COUNTERFEIT  
  - ACCOUNT_TAKEOVER  
  - PRODUCT_NOT_RECEIVED  
  - NOT_AS_DESCRIBED  
  - CREDIT_NOT_PROCESSED  
  - CANCELLED_RECURRING  
  - PAID_BY_OTHER_MEANS  
  - DUPLICATE_CHARGE  
  - LATE_PRESENTMENT  
  - INCORRECT_TRANSACTION_CODE  
  - NO_AUTHORIZATION  
  - DECLINED  
  - INCORRECT_AMOUNT  
  - ATM_CASH_NOT_DISPENSED  
  - ATM_DEPOSIT_WRONG_AMOUNT  
  - ATM_DEPOSIT_MISSING

### status

- **string**  
- **enum**  
- **required**

Current lifecycle status of the claim.

- Allowed statuses include:  
  - INITIALIZING  
  - AWAITING_INFO  
  - SUBMITTED  
  - RESOLVED  
  - ABANDONED

### outstanding_requirements

- **array of strings**  
- **required**

Requirements that must be fulfilled before the claim can be submitted.

- Allowed requirements include:  
  - QUESTIONNAIRE  
  - DOCUMENTS

### submitted

- **date-time | null**  
- **required**

When the claim was submitted. Null until the claim reaches `SUBMITTED` status.

```json
{
  "event_type": "claim.created",
  "token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "card_tokens": [
    "3fa85f64-5717-4562-b3fc-2c963f66afa6"
  ],
  "account_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "account_holder_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "created": "2026-07-18T00:26:09.562Z",
  "updated": "2026-07-18T00:26:09.562Z",
  "disputed_transactions": [
    {
      "transaction_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "event_tokens": [
        "3fa85f64-5717-4562-b3fc-2c963f66afa6"
      ]
    }
  ],
  "reason": "CARD_NOT_PRESENT",
  "status": "INITIALIZING",
  "outstanding_requirements": [
    "QUESTIONNAIRE"
  ],
  "submitted": "2026-07-18T00:26:09.562Z"
}
```