# Case

## Fields

### case_token
- **uuid** (required): Globally unique identifier for the case.

### 200 Case Object
- A transaction monitoring case

### Token
- **uuid** (required): Globally unique identifier for the case.

### Title
- **string | null** (required): Short, human-readable summary of the case.

### Status
- **string** (enum, required): Status of a case as it progresses through the review workflow:
  - `OPEN`: The case has been created and is still collecting matching transactions.
  - `ASSIGNED`: An analyst has been assigned and transaction collection has stopped.
  - `IN_REVIEW`: The case is actively being investigated.
  - `ESCALATED`: The case has been reviewed and requires additional oversight.
  - `RESOLVED`: A determination has been made and a resolution recorded.
  - `CLOSED`: The case is finalized.

### Queue Token
- **uuid** (required): Token of the queue the case belongs to.

### Priority
- **string** (enum, required): Priority level of a case, controlling queue ordering and SLA urgency.
  - `LOW`
  - `MEDIUM`
  - `HIGH`
  - `CRITICAL`

### Assignee
- **string | null** (required): Identifier of the user the case is currently assigned to.

### Rule Token
- **uuid | null** (required): Token of the transaction monitoring rule that triggered the case.

### Resolution
- **nullResolution Outcome** (required): Outcome recorded when the case was resolved.

### Resolution Notes
- **string | null** (required): Free-form notes describing the resolution.

### SLA Deadline
- **date-time | null** (required): Deadline by which the case is expected to be resolved.

### Tags
- **object** (required): Arbitrary key-value metadata associated with the case. Has additional fields.

### Created
- **date-time** (required): Date and time at which the case was created.

### Updated
- **date-time** (required): Date and time at which the case was last updated.

### Resolved
- **date-time | null** (required): Date and time at which the case was resolved.

### Collection Stopped
- **date-time | null** (required): Date and time at which transaction collection stopped for the case.

### Entity
- **nullCase Entity** (required): The entity the case is associated with.

### Pending Transactions
- **boolean** (required): Whether the case still has transaction scopes pending resolution.

## Sample Response

```json
{
  "token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "title": "string",
  "status": "OPEN",
  "queue_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "priority": "LOW",
  "assignee": "string",
  "rule_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "resolution": "CONFIRMED_FRAUD",
  "resolution_notes": "string",
  "sla_deadline": "2026-07-18T00:25:52.868Z",
  "tags": {
    "additionalProp": "string"
  },
  "created": "2026-07-18T00:25:52.868Z",
  "updated": "2026-07-18T00:25:52.868Z",
  "resolved": "2026-07-18T00:25:52.868Z",
  "collection_stopped": "2026-07-18T00:25:52.868Z",
  "entity": {
    "entity_type": "CARD",
    "entity_token": "3fa85f64-5717-4562-b3fc-2c963f66afa6"
  },
  "pending_transactions": true
}
```